Privacy Policy
Effective August 22, 2026. Last updated August 22, 2026
This policy is for LotLine, a house-buying company in San Antonio, Texas. LotLine is not a licensed real estate broker. When this page says "we" or "LotLine," it means the company.
It describes what information LotLine has, where it comes from, what it is used for, and how to tell us to stop. If something here does not match what LotLine actually does, this page is wrong. Tell us and we will fix it.
How to reach LotLine
LotLine
San Antonio, Texas
Phone:
Email:
Use the contacts above for privacy questions, to opt out of calls or texts, or to ask what information LotLine has about you.
What LotLine collects, and where it comes from
LotLine does not run ads on this site, and does not use analytics cookies.
Public property records
County appraisal and recorder records are public. LotLine looks in those records for owners of houses in areas where it buys. That typically includes a name, mailing address, property address, and sometimes other recorded facts (taxes, liens, legal description). Public record is how LotLine may have known to call. It did not buy a marketing list of your number from a data broker for this site.
Phone numbers
A number LotLine calls may come from skip-tracing or directory sources used to reach the owner of record, or from you if you call or text. If you say a number is wrong, or that it should not be used, LotLine logs that and stops using it.
What you tell us
On a call, a text, a visit, or an email LotLine may write down what you say about the house (condition, occupancy, what you owe, timing, whether you want to sell). Those facts decide whether an offer can be made.
This website does not store a house address on a server. If you use the optional note on the site, your device opens your mail app with what you typed, and LotLine receives it as ordinary email. You do not have to use that note to talk to us.
Texts
If you text LotLine, or check the box on the website and send a text, LotLine has your number, the message, and the time. Replies are part of that thread. See SMS terms for the messaging program carriers require us to describe.
This website
The server that hosts these pages may keep ordinary connection logs (IP address, time, the page requested) for a short time so the host can run the site and handle abuse. LotLine does not use that log to market to you. There is no account, no tracking pixel, and no "share with Facebook" button.
How LotLine uses the information
- To identify the owner of a house and reach you by phone or text.
- To talk about a possible cash offer, visit the property if you agree, and write an offer if there is one.
- To reply if you contact us first.
- To complete a purchase if both sides sign, including title, closing, and assignment if the contract is assigned.
- To honor do-not-call and STOP requests, and to keep a record that they were honored.
- To follow the law (for example, a valid legal process).
LotLine does not use your information to run unrelated advertising, does not sell personal information, and does not sell phone numbers.
SMS and mobile information (A2P)
If you opt in (by checking the box on this site and sending a text, by texting first, or by clearly asking on a call to be texted), LotLine may send texts about a possible cash offer for your property, scheduling, and replies in that conversation. Frequency varies. Message and data rates may apply. Text STOP to cancel, HELP for help.
Mobile opt-in data and consent are not shared with third parties for their marketing or promotional use. Carriers require that to be true. LotLine does not share your number with other investors or list companies so they can text you.
Consent to texts is not required to get an offer. You can call or email instead.
When LotLine shares information
Information is shared only as needed to do the job you are in, or as the law requires:
- Title / escrow / closing. If we are heading to a contract or a close, the title company and related closing parties get the facts they need to close (names, property, contact, contract terms).
- The cash buyer on an assignment. If LotLine assigns its contract interest, that buyer gets what they need to close. That is not a marketing list. You will see the assignment in writing before you are bound in that way.
- Service providers (for example a phone carrier, texting provider, or the company that hosts this site). They process information on LotLine's behalf. They do not get to use your number for their own campaigns.
- Legal demands if disclosure is required.
LotLine does not sell, rent, or swap your information for advertising.
Calls, texts, and opting out
If you say you do not want calls, your number goes on LotLine's own do-not-call list and calls about buying your house stop. Text STOP and SMS to that number stops. Text HELP for a brief help reply. You can also email or call the contacts above.
LotLine aims to call only between 8:00 a.m. and 9:00 p.m. in your local time. If a message lands outside that, say so.
How long it is kept
If no deal is made, LotLine keeps enough to remember that you were contacted and whether you opted out, so you are not contacted again after you said stop. Your life story does not belong on a hard drive. If a contract is signed, transaction records are kept as long as tax, title, and dispute rules reasonably require.
Your requests
You can ask what LotLine has about you, ask for it to be corrected, or ask for what is no longer needed to be deleted. That is done unless a piece has to be kept (for example an opt-out record, or a signed contract). Texas's consumer data law (TDPSA) is written for larger businesses than this one. These requests are still answered because you asked, not because a statute forced a portal.
Children
This site and this work are for adult property owners. LotLine does not knowingly collect information from children.
This site's security
No website is perfectly safe. LotLine does not store card numbers or a customer login here. Treat email and SMS as ordinary channels. Do not send bank passwords or Social Security numbers by text.
Changes
If this policy changes in a way that matters, the date at the top is updated. The current version is the one on this URL.
Related: Terms of Use · SMS terms